Privacy Policy

Effective as of August 1, 2022

Introduction

We are committed to respecting your privacy and protecting your information on signalmarketinggroup.com and our services. This policy explains how we collect, use, and share personal information, and your rights regarding its use and retention.

About This Policy

This document outlines how Signal Marketing Group LLC handles personal information through our website, applications, and services (collectively "Services"). It does not cover information processed for API customers, which is governed by separate agreements.

1. Collection of Personal Information

Directly from You

• Account Information: Name, contact details, payment info, and transaction history.
• Content: Data from your inputs, uploads, or feedback.
• Communication: Name, contact details, and message contents when contacting us.
• Social Media: Interaction data or aggregated analytics from social media platforms.

Automatically Collected

• Technical data: Browser/device info, IP address, usage patterns, cookies.

2. Use of Personal Information

We use your personal information to:

• Deliver and improve our Services.
• Communicate updates and offerings.
• Conduct research and fraud prevention.
• Comply with laws and protect our rights.

3. Disclosure of Personal Information

Your information may be shared with:

• Service providers for operational support.
• Parties involved during business transfers (mergers, acquisitions).
• Authorities for legal compliance and protection of rights.

4. Your Rights

You may:

• Access, delete, or review your personal data.
• Rectify or update your information.
• Request data portability or restrict processing.
• Withdraw consent (if applicable).

Contact us at [email protected] to exercise any of these rights.

5. Children's Privacy

Our Services do not target children under 13. We do not knowingly collect data from minors. If a child under 13 provides personal information, we may delete it. Users aged 13–18 need parental or guardian consent.

6. Third-Party Websites

External links on our website may not adhere to this policy. We encourage you to review the privacy practices of any third-party sites independently.

7. Security and Retention

• Security: We implement technical and organizational measures to protect your data.
• Retention: Data is kept only as long as needed for our Services and legal compliance.

8. International Users

Data may be processed and stored in the United States and other jurisdictions.

9. Policy Updates

Changes to this policy will be posted on this page with an updated effective date.

10. Contact Us

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Consent to Communication

Scope: By submitting personal information, you consent to communications via email, phone, text, or mail about products, services, or promotions. This includes automated calls and messages to the phone number you provide.

Third-Party Communication: Your information may be shared with trusted partners (per our policy and applicable privacy laws) to contact you. Consent is voluntary and may be revoked via opt-out instructions or by contacting our support team.

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Data Protection and Privacy

Use of Information

Your data enhances user experience, analytics, and legal compliance.

Sharing and Disclosure

Data is not sold. It is shared only with third parties adhering to our standards or as required by law.

Data Security

Technical and organizational measures protect against unauthorized access or loss.

Individual Rights

• Access, correct, delete, or restrict data processing.
• Object to processing; request data portability.

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Types of Personal Information We Collect and Use

Account Data

Includes name, contact details, and preferences needed to manage your account.

Usage Data

Tracks website interactions: IP addresses, device/browser info, page visits, and service usage. This helps us optimize our Services and troubleshoot issues.

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Cookies

Cookies store preferences, log activity, or deliver targeted ads. We may use third-party cookies for advertising purposes.

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Personal Information Retention and Protection

Personal information is retained only as long as necessary for legitimate business or legal purposes. Security measures include encryption and access controls. No system is 100% secure.

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Notice to California Residents

Under the California Consumer Privacy Act (CCPA):

Your CCPA Rights

1. Right to Know: Request information on data collected, used, and disclosed over the past 12 months, including categories of data and third parties.
2. Right to Delete: Request deletion of your personal data (subject to exceptions).
3. Right to Opt-Out: Withdraw consent for the sale of your data (we do not sell data).
4. Anti-Discrimination: No penalty for exercising these rights.

How to Exercise Your Rights: Contact us via the information in the "Contact Us" section above. You may submit up to 2 requests per year.

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Notice to Canadian Residents

We comply with PIPEDA principles including accountability, consent, limited collection, and safeguards.

Corrections

Update your personal information via your account settings or by contacting us.

Data Cross-Border Transfers

Data may be processed and stored in the United States by third parties under NDA and may be subject to legal access by U.S. authorities.

Child Privacy

Our Services are not intended for users under 13. Parents or guardians may contact us if a minor under 13 has submitted personal information.

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How We Handle Children's Personal Information

We do not knowingly collect data from users under 13. If such information is discovered, it will be deleted. Users aged 13–18 require parental consent.

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Updates

Policy changes will be effective upon posting with an updated date. We encourage you to review updates regularly for any impacts on your data.